Ak620 Terms & Conditions — Plain and Simple

1General Information & Introduction

Ak620 is an online gaming and Sports Betting platform built primarily for users in Bangladesh. These Terms and Conditions serve as a legal agreement between ak620 and its users. They are provided in Bengali to ensure all users can read and understand them with ease.

These terms and conditions may be updated from time to time. Continued use of the platform after any changes will be taken as your acceptance of the revised terms. We recommend checking this page regularly to stay up to date.

These Terms & Conditions are to be read together with ak620's Privacy Policy and Responsible Gaming Policymust be read alongside these Terms. They form part of this agreement.

2Account Registration & Eligibility

To create an account on ak620 and access all platform features, you must meet the following requirements:

• You must be at least 18 years of age — no exceptions.
• Online gaming must not be prohibited by law in your jurisdiction.
• All information provided at the time of registration must be truthful and accurate.
• Each individual may register only one account.
• Accounts may not be opened on behalf of or in the name of a third party.

KYC Verification

Ak620 may verify a user's identity at any time. The following documents are typically required for verification:

• National ID (NID) or passport photo
• Screenshot of mobile banking account or bank statement
• Selfie or video verification (if required)

Withdrawals may be delayed until KYC verification is complete. This is done to protect the security of your account.

3Deposit & Withdrawal Policy

Below is a detailed breakdown of the rules governing financial transactions on ak620. All payments are processed in Bangladeshi Taka (BDT).

Subject	Deposit	Withdrawal
Minimum Amount	৳10	৳200
Maximum Amount	৳5,00,000/day	৳2,00,000/day
Processing Time	Instant	3–24 hours
Payment Methods	BKash, Nagad, Rocket, Upay, Card	BKash, Nagad, Rocket, Upay
Charge	Free	Free

Important Withdrawal Conditions

• Withdrawals can only be made via the same payment method used for the deposit.
• KYC verification is mandatory for your first withdrawal.
• Winnings earned through a bonus are subject to wagering requirements before they can be withdrawn.
• The same bank account or mobile number cannot be linked to more than one user account.

4Bonus & Promotions Terms and Conditions

Ak620's bonus and promotion offers present great opportunities for users, but each comes with specific conditions attached. It's important to read the terms of every offer carefully before claiming.

Welcome Bonus

New members can receive a Welcome Bonus of up to 150% on their first deposit. To qualify, a minimum deposit of ৳500 is required, and the combined total of the bonus and deposit must be wagered 30 times before any withdrawal can be made.

General Bonus Terms

• Each bonus offer can only be claimed once.
• If wagering is not completed before the bonus expires, the bonus will be forfeited.
• Certain games may have betting restrictions while a bonus is active.
• Multiple bonuses cannot be used at the same time.
• If bonus abuse or fraudulent use is proven, the bonus and any associated winnings will be voided.
• Cashback offers are generally calculated based on net losses.

5Betting Rules

Ak620 has a set of general rules that apply to both Sports Betting and casino gaming, and all users are expected to follow them.

Sports Betting

• Once a bet is confirmed, it cannot be changed or cancelled.
• Both pre-match and in-play betting are subject to the maximum bet limit.
• If a match is postponed or cancelled, the stake for that bet will be refunded.
• Ak620 reserves the right to void any bet placed with incorrect odds resulting from a technical error.

Casino Gaming

• Each game has its own rules, which can be viewed within the game itself.
• In the event of a system crash or disconnection, the outcome of any ongoing game is saved on the server.
• RNG (Random Number Generator) certified — all game outcomes are completely random and fair.

6Prohibited Activities

The following activities are strictly prohibited on the ak620 platform. Violations may result in account closure, forfeiture of funds, and potential legal action:

• Creating multiple accounts or operating someone else's account.
• Abuse of the bonus system (bonus hunting, arbitrage).
• Placing bets using automated bots, scripts, or software.
• Intentionally exploiting system vulnerabilities or bugs.
• Money laundering or any other illegal financial activity.
• Harassment or harmful behaviour toward other users.
• Unauthorized use of any content or information on the platform.

7Account Suspension & Closure

Under the following circumstances, ak620 reserves the right to temporarily or permanently close any account without prior notice:

• In the event of a breach of the terms and conditions.
• Providing false information during KYC verification.
• During investigations into suspected fraudulent activity.
• By order of a court or law enforcement authority.
• If an account remains inactive for an extended period (over 12 months).

Users may also request account closure at any time by contacting support. The self-exclusion feature is also available on our Responsible Gaming can be found on the page.

8Privacy & Data Protection

Ak620 takes the protection of users' personal data very seriously. Your information is never sold to third parties. For more details, please refer to our Privacy Policy Read.

• Your personal and financial information is protected with SSL 256-bit encryption.
• Payment information is stored in compliance with PCI DSS standards.
• Ak620 will never ask for your password or OTP via email or phone.
• Details on our use of cookies can be found in our Privacy Policy.

9Limitation of Liability

Ak620 strives to provide uninterrupted service; however, our liability is limited in the following areas:

• Game interruptions caused by internet connectivity issues or third-party software errors.
• Service interruptions caused by natural disasters or government directives.
• Account credential loss resulting from the user's own negligence.
• Delays or errors caused by third-party payment processors.

Ak620 is not liable for any financial losses incurred through gaming. Online gaming is a risky activity — only play with money you can afford to lose.

10Contact & Complaints

If you have any questions about these terms and conditions or wish to raise a complaint, please get in touch with our support team. We're always ready to help.

• Email: support@ak620.app
• Live Chat: Once logged into the platform, you'll find the chat button at the bottom of any page.
• Response Time: Within 24 hours, 7 days a week.

Once a complaint is submitted, ak620 will review it and aim to resolve it within 5 business days. Complex cases may take longer — you will be kept updated throughout the process.