Data security

Ak620 Privacy Policy — Your data, our responsibility

When you use ak620, certain information is shared with us. This page explains what that information is, how it's used, where it goes, and what rights you have.

Last Updated: January 2026

How We Protect Your Information

Key security measures at a glance

SSL 256-bit encryption

All your personal data and financial transactions are protected with SSL 256-bit encryption, making them unreadable to hackers or any third party.

Your data is never sold

Ak620 never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

PCI DSS payment security

Payment information is stored and processed in compliance with international PCI DSS standards. Your card and mobile banking details are fully secure.

Restricted Access Policy

Only authorized personnel can access your data, and solely for work-related purposes. Every access is logged.

Right to Erasure

You can request to close your account and have all personal data deleted. We will honor this request unless we are legally required to retain certain information.

Immediate breach notification

In the event of a data breach, affected users will be notified within 72 hours via email or SMS.


This Privacy Policy applies to all services on the ak620 platform. Please read it carefully before using the site. This policy covers our Terms & Conditions and Responsible Gaming Must be read alongside the policy.

1Introduction

Ak620 is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe your personal data belongs to you — and protecting it is our responsibility.

This Privacy Policy clearly explains what information we collect when you use the ak620 website or app, why we collect it, how it's used, and how you can control it. We've kept the language straightforward and jargon-free.

This policy may be updated from time to time. If any significant changes are made, we'll notify you by email or through a platform notification. We recommend checking this page regularly.

2What information we collect

Ak620 collects two types of information from you — details you provide directly, and technical information collected automatically.

Information you provide directly

  • Name, date of birth, gender
  • Mobile number and email address
  • Home address and district
  • National ID (NID) or passport number (for KYC)
  • Mobile banking number or bank account details
  • Messages or complaints submitted to support

Automatically collected information

Data type Purpose
IP address & device information Security Verification & Fraud Prevention
Browser type & version Improving site performance
Login time & location Account Security
Game history & betting data Service Delivery & Responsible Gaming
Cookie & tracking information Personalizing your experience

3How we use your information

We use your information only for the purpose it was collected. Our primary reasons for using your data are:

  • Account creation and management: To complete your registration and keep your account active.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC and legal compliance: To comply with international Anti-Money Laundering (AML) regulations.
  • Customer support: To resolve your questions and complaints.
  • Promotions & offers: To send you relevant bonuses and offers tailored to your preferences (where you have given consent).
  • Responsible Gaming: To detect unusual gaming patterns and offer timely support.
  • Fraud prevention: To prevent duplicate accounts and bonus abuse.
Our Commitment: ak620 never sells or rents your personal information to third parties for advertising or marketing purposes. That's our commitment.

4Cookie Policy

Ak620 uses several types of cookies on its website. Cookies are small data files stored in your browser that help the site remember your preferences.

Types of Cookies

  • Essential cookies: Required for login sessions and site security — the site cannot function without these.
  • Performance cookies: To monitor site load speeds and identify pages with performance issues.
  • Functional Cookies: To remember your language, device preferences, and personal settings.
  • Analytics cookies: To understand which pages are visited most — fully anonymized.

You can delete or block cookies at any time through your browser settings. Keep in mind that disabling certain cookies may limit some features of the site.

5Data sharing

In limited circumstances, we may share your information with third parties. In each case, the reason is clearly defined and your protection is ensured.

Third Parties What data Why
Payment processors (bKash, Nagad, Rocket) Transaction amounts, mobile number To process payments
KYC Verification Provider NID/Passport, photo To verify your identity
Law enforcement agencies Required information By court order or government directive
Technology Service Providers Limited technical information Server & site operations
Important Outside of the list above, ak620 never shares your information with anyone — no third-party advertisers or data brokers are included, and that will never change.

6Data Retention

We retain your information only for as long as necessary — or as required by law. The retention periods for key categories are outlined below:

  • Account information: 5 years after account closure (in accordance with AML laws).
  • Transaction history: 7 years (as required by financial regulatory authorities).
  • KYC documents: 5 years after account closure.
  • Support conversations: 3 years.
  • Cookie & analytics data: 13 months.

Once the retention period expires, data is securely deleted or fully anonymized.

7Your rights

Under ak620's Privacy Policy, you have several rights over your own data. Contact support to exercise any of these rights.

Right to access You can request to know what information we hold about you.

Right to rectification You can request corrections to any inaccurate or outdated information.

Right to Deletion You may request that your data be deleted under certain conditions.

Right to Restrict Processing You can request that processing of your data be suspended while an investigation is ongoing.

Right to Data Portability You can request your data in a structured, portable format.

Right to object You can opt out of marketing communications at any time.

We will respond to any rights request within 30 days of receipt. For complex cases, this may extend up to 90 days — in which case you will be notified in advance.

8Children's privacy

Ak620 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has accidentally created an account, it will be immediately closed and all associated data will be deleted.

If you believe a minor has registered an account on our platform, please contact us at support@ak620.app-. We will act on it promptly.

9Security Measures

Ak620 protects your data with multiple layers of security — not just technical measures, but equally robust organizational security practices.

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP and device verification for login security.
  • Firewall & DDoS Protection: To prevent unauthorized access and cyberattacks.
  • Regular security audits: Audited at least twice a year by a third-party expert team.
  • Staff Training: All staff receive regular training on data protection.
  • Access control: A least-privilege access policy is strictly followed.
Please Note ak620 will never ask for your password, OTP, or card number via email, SMS, or phone. Any such request is a scam. If this happens, contact support immediately.

10Contact

For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please contact us:

  • Email: support@ak620.app
  • Live chat: Log in to the platform and click the chat button at the bottom of any page.
  • Response time: Within 24 hours, seven days a week.

For privacy-related requests, include "Privacy Request" in the email subject line for a faster response.

This Privacy Policy was last updated on January 2026Last updated on. Any future changes will be posted on this page, and you'll be notified directly for any significant updates.

Get Started Safely

Your data is safe — join ak620 today

Read our Privacy Policy and rest assured — ak620 keeps your personal information completely secure. Register today and enjoy gaming on a platform you can trust.

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